About us
Our story
Parliament Hill Ltd was formally established in January 2004; but its roots go back to the year 2000.
We work exclusively in the membership sector, to help our clients add value to their members, and to help with recruitment, engagement and retention.
Over the years we have developed an unparalleled pedigree and reputation as offering the best in member benefits.
We use the collective buying power of our 100+ clients (and their 7 million members!) to negotiate outstanding terms on products and services relevant to members as individuals, within their families, in their businesses and for their careers.
Recruitment, Engagement and Retention is at the heart of what we do.
Positively influencing and strengthening membership organisations across the UK (and beyond), for the benefit of members, the economy and society as a whole.
Our mission
At Parliament Hill we believe membership should always feel worth it.
Our mission is to strengthen the connection between organisations and their members by adding real, lasting value. We help associations offer benefits that genuinely support their members – carefully chosen, expertly managed and easy to access.
We focus on quality over quantity because great benefits aren’t just about volume, they’re about impact. And by taking the pressure off internal teams, we let organisations stay focused on what they do best while we enhance their value proposition.
Everything we do is designed to help members feel confident in their decision to join and proud to stay.
Our team
Becky Brookes
Marketing Executive
Carol Rothwell
Head of Operations
Dang Nguyen
Marketing Assistant
Georgia Hallgalley
Client Development Executive
Jenny Hollywood
Senior Client Services Executive
Josh Defty
Head of Business Development
Katie Alvarez
Head of Customer Success
Rachel Hamilton
Account Executive
Rita Walters
Head of User Engagement
Stephanie Coelho
Operations & Marketing Assistant
Our sustainability journey
At Parliament Hill, our journey toward sustainability began in 2020, driven by a commitment to create meaningful change, not only within our business but for our clients, brand partners and members.
We built our approach around three key pillars:
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Social: Creating a safe, supportive environment and helping others on their own sustainability journeys
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Environmental: Reducing our footprint and encouraging responsible choices
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Economic: Ensuring our efforts are financially sustainable and aligned with our values
We're proud of what we've achieved so far and continue to take action that creates real, lasting impact.
2020: Laying the Foundation
• Formed sustainability project group
• Identified our three sustainability pillars
2021: Turning Policy into Action
• Published sustainability policy
• Achieved Green Mark Level 1
• Partnered with Just One Tree
2022: Building Visibility and Engagement
• Achieved Green Mark Level 2
• Launched sustainability hub
2023: Raising the Bar
• Sustainability hub active on nearly half of client sites
• Achieved Green Mark Level 3