How Analytics Work
See what's working. Improve what's not.
Discover what your members value most - from the benefits they explore to the ones they rely on regularly.
Our platform transforms this activity into clear, visual dashboards and reports, giving you a real-time view of member preferences and engagement patterns.
Use these insights to strengthen your offering, connect more meaningfully with different member groups, and clearly demonstrate the impact of your programme.
Key features
Real-time Dashboards
Gain instant visibility into how members are using their benefits, with activity breakdowns by category, platform, and time period.
Member Segmentation
Analyse usage patterns by demographics, membership tiers, or regions to tailor your strategy with precision.
Engagement Insights
Spot trends and gaps. Use the data to refine your offer and ensure your benefits are always aligned with member needs.
Impact Reporting
Generate clear, exportable reports that communicate programme effectiveness to internal and external stakeholders.
Why Analytics Matter
Empower your decisions with data-driven confidence
Track KPIs to prove ROI of your benefits programme
Back decisions with real data
Tailor strategies for member segments
Boost engagement and satisfaction
Confidently present outcomes to leadership
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FAQ
You’ll have access to a comprehensive suite of metrics, including member logins, benefit redemptions, page views, offer popularity, and time spent on the platform.
Yes. Our reporting tools allow you to create tailored reports focused on your priority KPIs, ensuring the insights are directly relevant to your goals.
The dashboard surfaces trends and performance data, making it easier to identify which benefits are resonating most with members. These insights guide decisions about adding, removing, or promoting offers for maximum impact.
Yes. You can opt in to automated summaries and real-time alerts for significant changes in engagement, so you can act quickly when opportunities or challenges arise.