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How to promote your member benefits effectively on social media
Key points Effective targeting capabilities on social media allow for tailored marketing campaigns that resonate with specific demographics. Consistency and member-centric content are crucial for building long-term engagement and a vibrant online community. Social media is a powerful engine for spreading the word about your services, and the same holds true when it comes to promoting member benefits. Whether you represent a UK association, professional body, or membership org

Christina Loukissa
Aug 263 min read


Member communication: Best practices for email and push notifications
Key points Effective member communication through email and push notifications enhances engagement and ensures members value their participation. Personalization and timing are crucial for successful email and push notification strategies, making communications feel exclusive and relevant. Offers and exclusive discounts are only truly valuable if your members know about them and feel genuinely excited to engage. Too often, well-crafted benefits go unnoticed, lost in the digit

Christina Loukissa
Aug 133 min read


Building a Successful Member-Only Discount Programme for Small Associations
Key points A member-only discount programme can enhance the value of memberships for small associations, helping to attract and retain members. The programme should be relevant, simple, and require minimal administrative work, allowing members to easily access and benefit from discounts. Creating a member-only discount programme can completely change how small associations connect with their members. Whether you are a professional body, educational group, nonprofit, or union

Christina Loukissa
Aug 73 min read


The Ultimate Guide to Setting Up Member Discount Programmes
Key points Understanding member needs and partnering with trusted providers are crucial steps in creating valuable discount offerings. A well-designed, branded platform and effective marketing strategies are essential for the success of a member discount programme. Delivering real value is what a membership organisation is about. After all, that is how you get members. Setting up a member discount programme is one of the most effective ways to do so. At Parliament Hill, we h

Christina Loukissa
Aug 73 min read


Leveraging Credit Union Rewards Programmes to Boost Member Engagement
Key points Credit union rewards programmes enhance member engagement, retention, and growth by offering personalized benefits. Successful programmes should include custom branding, exclusive offers, user-friendly access, and engagement analytics. Parliament Hill provides tailored solutions for credit unions to effectively launch and manage rewards programmes. Credit union rewards programmes are the secret to unlocking deeper engagement, higher retention, and new member growth

Christina Loukissa
Aug 43 min read


What Credit Unions Can Learn from Netflix About Winning the Next Generation of Members
Key points Credit unions can modernize their membership models by simplifying onboarding, showing immediate value, creating ongoing touchpoints, and respecting long-time members. By offering relevant benefits and maintaining trust, credit unions can effectively engage with Gen Z and younger Millennials. At first glance, Netflix and credit unions may seem worlds apart. One offers on-demand entertainment. The other delivers ethical financial services. But they share something c

Christina Loukissa
Jul 103 min read


Why Credit Unions Must Act Now to Engage Gen Z and Younger Members
Key points Credit unions in the UK are struggling to engage younger generations, particularly Gen Z and younger Millennials, who prioritize digital convenience and values alignment. Key barriers to youth engagement include low visibility online, outdated onboarding processes, and generic communications that do not resonate with younger members. Practical steps for credit unions to attract younger members include modernizing the member journey, tailoring communications to thei

Christina Loukissa
Jul 73 min read


Guide to Choosing the Right Member Benefits Platform
Key points Choosing the right member benefits platform is crucial for enhancing engagement and retention in unions, professional bodies, and non-profits. Parliament Hill is recognized as the UK's market leader, offering customized, ethical, and scalable membership solutions with a focus on strategic partnership. The platform provides a range of exclusive perks and dedicated support, making it a top choice for organizations looking to deepen member connections. Choosing the ri

Christina Loukissa
Jun 223 min read


Step-by-Step: Member-Only Online Portal
Key points Member-only online portals enhance member engagement and retention by providing exclusive benefits tailored to members' needs. Parliament Hill offers custom-branded portals and a step-by-step guide to help organizations create effective membership platforms. The importance of strategic support and ethical offers is emphasized to deliver maximum value to members. In today's fast-paced world, organisations are realising the value of member engagement through clever s

Christina Loukissa
Jun 83 min read


How Credit Unions Can Use Member Benefits to Retain Members
Key points Modern retention strategies focus on fostering engagement and a sense of belonging through lifestyle benefits and community values. Parliament Hill provides a comprehensive member engagement platform to help credit unions implement effective retention strategies. Find out how member benefits can transform your credit union's retention strategy. In today's UK financial market, credit unions utilise member-focused engagement tools to differentiate themselves from ot

Christina Loukissa
May 293 min read


A Guide to Integrating Benefits Platforms with Your CRM
Key points Integrating your benefits platform with your CRM creates a single source of truth, improving member experience and reducing administrative burdens. Successful integration requires careful planning, understanding of data management, and adherence to security protocols. The integration process can enhance member engagement and provide valuable insights into member interactions with benefits. Making your members feel truly valued is a challenge every organisation face

Christina Loukissa
May 183 min read


The Costs and ROI of Implementing a Member Benefits Platform
Key points Setting up a member benefits platform involves costs beyond just the platform itself, including time spent on management and administration. The value of a benefits platform lies in offering meaningful benefits that engage members, leading to higher retention and satisfaction. Choosing the right provider is crucial for maintaining a manageable platform that meets members' needs and enhances overall membership value. Setting up a member benefits platform is about sh

Christina Loukissa
May 113 min read


How Sports Clubs Can Boost Revenue with Partner Discounts
Key points Partner discount schemes can enhance member value for sports clubs without significant financial investment. Relevant and well-curated discounts help improve member retention and acquisition by aligning with members' lifestyles and needs. Visibility and ease of access to discounts are crucial for maximizing their usage and perceived value among members. In today’s competitive landscape, many sports clubs are wondering how to add more value for their members without

Christina Loukissa
May 43 min read


Our Client Reflections on IWD 2023: Inclusion and Equality
International Women’s Day is a day to commemorate the successes of women throughout history, as well as pinpointing the ongoing fight for...

Christina Loukissa
Mar 15 min read


2023 Budget Review: Member Benefits Explained
There is always far too much analysis after a budget speech and, to save you time, it might be useful to pick out specifically what it...

Christina Loukissa
Mar 14 min read


2024 Budget. Impacts & Opportunities for Your Members
Dr Mark Pegg explores the key implications of Rachel Reeves’ budget from the perspective of members and membership organisations . Should...

Christina Loukissa
Dec 19, 20244 min read
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